Terms of Service
Last updated: May 2026
Welcome to Ascendly. These Terms of Service ("Terms") govern your use of the Ascendly mobile application ("App") and any related services. By downloading, installing, or using the App, you agree to be bound by these Terms. If you do not agree, do not use the App.
1. Eligibility
You must be at least 13 years of age (or the applicable age of digital consent in your jurisdiction) to use this App. By using the App, you represent and warrant that you meet this age requirement.
2. Description of Service
Ascendly is an AI-powered personal improvement app that analyzes facial features and provides personalized suggestions, routines, an AI Coach, and AI photo generation. AI features are powered by third-party large language models, including Google's Gemini API (face feature scoring and Glow Up image generation) and Anthropic's Claude API (written analysis, plan generation, and AI Coach). All analysis and generated content is produced by artificial intelligence and is provided strictly for informational and entertainment purposes only. Ascendly is not a medical device, diagnostic tool, or professional service.
3. No Medical or Professional Advice
The App does not provide medical, dermatological, surgical, psychological, or any other professional advice. AI-generated scores, ratings, and suggestions are subjective assessments based on algorithmic analysis and should not be relied upon for health or medical decisions. Always consult qualified healthcare professionals before making any decisions regarding your health, appearance, or well-being. We expressly disclaim any responsibility for actions taken based on the App's output.
4. Subscriptions & In-App Purchases
Ascendly offers auto-renewable subscriptions and one-time in-app purchases through the Apple App Store.
- Payment is charged to your Apple ID account at confirmation of purchase.
- Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current billing period.
- Your account will be charged for renewal within 24 hours prior to the end of the current period at the same price.
- You can manage and cancel your subscriptions by going to your device Settings > Apple ID > Subscriptions.
- Any unused portion of a free trial period will be forfeited when you purchase a subscription.
- Refunds are handled exclusively by Apple in accordance with their refund policies.
5. User Content & Photos
You retain full ownership of all photos you submit. By using the face scan, AI Coach, or Glow Up features, you grant us a limited, temporary, non-exclusive license to process your photos and forward them to our third-party AI providers (Google Gemini and Anthropic Claude) solely for the purpose of generating the requested results. Photos are transmitted securely over HTTPS, processed in-memory, and deleted immediately after processing. We do not store, share, or use your photos for any other purpose. Generated outputs (AI photos, scores, written analysis) are returned to your device and stored locally.
You represent and warrant that you have the right to submit any photos you provide, and that you will not submit photos of other individuals without their explicit consent.
6. Acceptable Use
You agree not to:
- Use the App for any unlawful, harmful, or fraudulent purpose
- Submit photos of other people without their informed consent
- Attempt to reverse-engineer, decompile, disassemble, or tamper with the App
- Circumvent any security features, access controls, or usage limits
- Use the App to harass, bully, or harm any person
- Use automated systems, bots, or scripts to access the App
- Redistribute, sublicense, or resell any part of the App or its content
7. Intellectual Property
All content, features, functionality, design, code, algorithms, and branding of the App are owned by Ascendly and are protected by international copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable license to use the App for personal, non-commercial purposes only.
8. Disclaimer of Warranties
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. We expressly disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that:
- The App will meet your requirements or expectations
- The App will be uninterrupted, timely, secure, or error-free
- Any results or analysis provided will be accurate, reliable, or complete
- Any specific results will be achieved from following AI-generated recommendations
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ASCEND, ITS CREATORS, DEVELOPERS, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE APP, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE), EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Our total cumulative liability to you for all claims arising from or relating to the App shall not exceed the amount you have paid to us in the twelve (12) months preceding the claim, or fifty US dollars ($50), whichever is greater.
10. Indemnification
You agree to indemnify, defend, and hold harmless Ascendly and its creators, developers, affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the App; (b) your violation of these Terms; (c) your violation of any rights of another party; or (d) any content you submit through the App.
11. Termination
We reserve the right to suspend or terminate your access to the App at any time, without notice, for any reason, including violation of these Terms. Upon termination, your right to use the App ceases immediately. Sections 8, 9, 10, and 12 shall survive termination.
12. Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which the App operator resides, without regard to conflict of law principles. Any disputes arising from these Terms or the App shall be resolved through binding arbitration in accordance with applicable arbitration rules, except where prohibited by law. You waive any right to participate in a class action lawsuit or class-wide arbitration.
13. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
14. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Ascendly regarding your use of the App and supersede all prior agreements and understandings.
15. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by updating the "Last updated" date at the top of this page. Your continued use of the App after changes are posted constitutes your acceptance of the revised Terms.
16. Apple-Specific Terms
These Terms are between you and Ascendly, not with Apple Inc. ("Apple"). Apple is not responsible for the App or its content. Apple has no obligation to provide maintenance or support for the App. In the event of any failure of the App, you may notify Apple for a refund of the purchase price (if applicable); beyond that, Apple has no other warranty obligation. Apple is not responsible for any claims relating to the App, including product liability, legal compliance, or intellectual property. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
17. Contact
For questions about these Terms, contact us at: